Agents Only Get to Some
They call who they can. The rest wait. Every day that passes, the lead gets colder.
For Carriers, MGAs and Brokers
The Persuasion ModelBuilt for Insurance.
It quotes, renews and cross-sells over WhatsApp, iMessage and SMS. It answers the objection, follows up for weeks, and closes in your name.
Trained on over 3.5M real sales conversations, including how each one ended.
Insurance Companies Already Working with Sellence
The Status Quo
No Team Can Run Thousands of Personal Conversations at Once.
Quotes Go Quiet
The prospect asked for a quote, got it, and vanished. Nobody has time to chase them for weeks.
Renewals Slip Away
The policyholder compares prices alone. Without one good conversation at the right moment, they lapse.
The Model
The Brain That Closes Policies.
Sellence's edge is sales psychology. The model reads the hesitation, the timing and the real objection. Then it answers like your best salesperson.
Now you can talk to every policyholder, personally, and close.
What Sits Behind Every Reply
- 23
Buyer Types the Model Recognizes
The rational one comparing numbers. The worried one who needs reassurance. The busy one who wants the bottom line. Each gets its own technique.
- 420
Persuasion Moves
Empathy, authority, proof from reviews, objection handling, closing. The model picks the one that fits the moment.
- 3.5M+
Real Sales Conversations
Trained on all of them, including how each one ended: deal or no deal.
How It Works
One Model, Two Modes, and What It Needs from You.
Co-pilot lifts every agent to your best. Autopilot runs your best salesperson on its own. You set the pace.
Every Agent at the Level of Your Best
The model drafts the best response on every message. The agent approves or edits, and sends. Everyone on the floor sells like your best salesperson.
Your Best Salesperson, on Its Own
The model runs the conversation end to end, and follows up across weeks and months. It hands off only when human judgment is needed.
- iMessage
- SMS
- Phone
- Web chat
One thread carries across all of them.
Connects to What You Already Run.
No IT project. The model sits beside your policy system and CRM.
Runs Off Events Your Systems Already Emit
A quote issued, a renewal a month out, a lapse notice. Your system sends the event, the model opens the conversation.
No Developers on Your Side
Our engineers set up the connection, scripts and permissions. Your team approves.
Your CRM Stays the System of Record
Every conversation, status and close writes back. You decide how much.
The Results
What It Did for an Insurance Company.
Libra Insurance ran a controlled 90-day A/B test. Same team, same leads, half with Sellence, half without.
- 3x
Sales per Agent
- +84%
Response Rate on Outbound
3x per agent is co-pilot in action.
“We ran a real-world test, one team used Sellence, one didn't. Within 3 months, the Sellence team had tripled their performance. And they started from behind.”
Etti ElishkovFounder & CEO, Libra Insurance
Every Scenario
One Brain, Every Insurance Scenario.
Start with one scenario. Then the same brain learns the rest of your funnel.
Cross-sell
Offers the next cover at exactly the right moment.
Retention
Whoever asks to cancel talks to the model first.
Win-back
Reaches lapsed policyholders with a real reason to come back.
The persuasion model
0 scenarios connected
Renewals
Opens the conversation a month ahead, and closes through payment.
Abandoned quotes
Follows up on every unbound quote, politely and at the right moment.
New leads
Replies within minutes, while the lead is still warm.
One scenario at a time. Expand as you grow, on the same brain.
Use Cases and Proof
Two Clients, Two Scenarios.
Renewals at Libra, abandoned quotes at VOOM. The same brain ran both.
Insurance Renewals
The policy is ending. The model opens a month ahead and stays through payment.
3xsales per agent at Libra. Controlled 90-day A/B test, same headcount.
A Month Before Renewal
The model opens in your name, with the full policy details. No “Dear customer”.
The Objection
“Too expensive, I'm comparing.” No coupons. The model explains the real difference: deductible, coverages, replacement car.
The Patience
It knows when to push and when to ease off. It comes back at the right moment, even weeks later.
The Close
Payment link and confirmation, everything synced back to your system. No agent touched the conversation.
Unbound Quotes
The prospect asked for a quote and disappeared. The model follows up for you, politely.
+50%conversion on abandoned quotes at VOOM.
A Day After the Quote
The model opens the conversation and asks what is holding things up.
“I Found It Cheaper”
The model does not cut the price. It compares cover against cover, and gives a real reason to bind with you.
The Follow-Up
No answer? The model comes back a few days later, at the right moment, with a new reason. Never spam.
Real conversation. Names and details changed for privacy.
Security and Privacy
Built for Insurance Regulation.
Your policyholders' data stays with you. Every conversation is documented. That is how the system is built.
SOC 2 Type IIAudited security controls
GDPRProcessor DPA with EU standard clauses
TCPAConsent stays yours- Full encryptionIn transit and at rest
Full details, controls and the SOC 2 report: trust.sellence.com
Consent and Opt-Out
The model contacts only people with consent on file. Opt-out works in one tap, and holds across every channel.
Audit Trail and Quiet Hours
Every message, opt-out and consent status is logged with a timestamp. Quiet hours run in local time.
Control
Every conversation visible in real time. Sensitive cases go to your team. The model only says what you approved.
Your Brand
The policyholder only sees you: your name, your tone.
What the Model Does
One Thread to Every Policyholder.
It sells in your name, on the channels your customers already use. Here is what that means.
- 01
Personal
It texts each policyholder by name, from your number, in your tone. One conversation at a time.
- 02
Reads the hesitation
Price, trust, timing, a competitor's quote. It works out which one it is talking to.
- 03
Answers like your best salesperson
Proof, empathy, the right question at the right moment. Then it asks for the close.
- 04
Stays on the thread
A no today is a renewal next month. It comes back when the moment fits, for as long as it takes.
- 05
Inside your rules
Rate card locked. Every message passes your guardrails. Claims, complaints and the regulator go to your team.
Common Questions
What Everyone Asks Us.
What about regulation?
Consent stays yours. Opt-out is honored on the spot. Every message is logged. SOC 2 Type II and GDPR, report on trust.sellence.com.
Where does policyholder data live?
With you. Direct identifiers become tokens before anything reaches the reasoning model.
How long until we are live?
Weeks. One scenario first, usually renewals or abandoned quotes. Our engineers connect it, your team approves the scripts.
What happens when a policyholder asks something sensitive?
It goes to your team, mid-conversation, with the full thread. A claim, a complaint, a mention of the regulator.
Which channels does it work on?
WhatsApp, iMessage and SMS lead, with phone and web chat. A reply on Thursday picks up where Monday left off.
How does a pilot work?
2 months on one scenario, with a control group. Measured on the metric you already track: bind rate, renewal rate or sales per agent. Pilots roll into a 12-month term.
The Next Step
Choose Where to Start.
A 30-minute call. We look at your funnel, quote to bind to renewal, and choose where to start.
Consent stays yours. Opt-out on every message. Every conversation logged.