Recover Abandoned Checkouts with Real Conversations

Don’t let your hottest leads go cold. Sellence follows up in real time, with personalized, AI-driven messages that feel human, not robotic.

Recover Abandoned Checkouts with Real Conversations

Don’t let your hottest leads go cold. Sellence follows up in real time, with personalized, AI-driven messages that feel human, not robotic.

The Problem

Most shoppers don’t abandon because they forgot.

Most shoppers don’t abandon because they forgot.

They abandon because they’re uncertain.
And your current recovery strategy? Probably looks like this:

A static email hours later

A static email hours later

A generic discount

A generic discount

A reminder that says “Complete your order”

A reminder that says “Complete your order”

But these messages don’t ask:

Still deciding between options?”

Still deciding between options?”

“Need help with warranty or shipping info?”

“Need help with warranty or shipping info?”

“Want me to resend this tomorrow after you’ve checked with your partner?”

“Want me to resend this tomorrow after you’ve checked with your partner?”

They don’t engage. They don’t sell. They just hope.

They don’t engage. They don’t sell. They just hope.

1

Detects checkout abandonment in real time

2

Triggers a personalized message:

“Hey, want help picking the right size?”

How Sellence Solves It

Step-by-Step: How It Solves

3

Follows up 24–48 hours later based on what they said

4

Hands off to a real agent if needed, or closes the sale right in chat

How Sellence
Solves It

1

1

Detects checkout abandonment in real time

2

2

Triggers a personalized message:

“Hey, want help picking the right size?”

3

3

Follows up 24–48 hours later based on what they said

4

4

Hands off to a real agent if needed, or closes the sale right in chat

How Sellence Works

1

1

Shopper drops off during checkout

2

2

Sellence detects

Sellence sends a personalized SMS within 5–10 minutes

3

3

Shopper replies with a question or objection

4

4

AI sales rep responds

The message is clear, helpful, and timed like a real person

5

5

Follow-Up

Continues until the sale is closed or escalated

Key features for
Abandoned Checkout Recovery

Key features for
Abandoned Checkout Recovery

Real-Time Detection

Auto-detect drop-offs and message instantly

Real-Time Detection

Auto-detect drop-offs and message instantly

Smart Follow-Up

Context-aware sequences based on user replies

Smart Follow-Up

Context-aware sequences based on user replies

Product-Aware Responses

Recommends bundles, compares SKUs, answers objections

Product-Aware Responses

Recommends bundles, compares SKUs, answers objections

Agent Escalation

Loop in a human when needed, seamlessly

Agent Escalation

Loop in a human when needed, seamlessly

CRM + Shopify Integration

Works with your existing stack

CRM + Shopify Integration

Works with your existing stack

Our Results

VOOM Insurance

Recovered thousands in revenue, without offering a single discount

+57%

increase in conversions from abandoned quote flows

+44%

reply rate within 30 minutes

Our Results

VOOM Insurance

Recovered thousands in revenue, without offering a single discount

+57%

increase in conversions from abandoned quote flows

+44%

reply rate within 30 minutes

1

Shopper drops off during checkout

2

Sellence detects

Sellence sends a personalized SMS within 5–10 minutes

How It Works

Step-by-Step: How It Works

3

Shopper replies with a question or objection

4

AI sales rep responds

The message is clear, helpful, and timed like a real person

5

Follows Up

Continues until the sale is closed or escalated

Got Questions?
We've Got Answers

Got Questions?
We've Got Answers

What if the shopper never replies?
What if the shopper never replies?
Can this integrate with my checkout flow or Shopify?
Can this integrate with my checkout flow or Shopify?
Do I need to train the AI myself?
Do I need to train the AI myself?
Is it just a chatbot?
Is it just a chatbot?

Get Real Conversations.
Real Sales. At Scale.

Don’t lose another cart. Sellence brings them back with smart SMS follow-ups.
Start saving now!

Get Real Conversations.
Real Sales. At Scale.

Don’t lose another cart. Sellence brings them back with smart SMS follow-ups.
Start saving now!