3×
Unfinished Quotes
The next day it asks what is holding the driver back, compares cover side by side and sends the link to buy.
For Auto Insurers
The Persuasion Modelfor Auto Insurance.
Sellence follows up with every driver who left a quote, got a higher renewal price or missed a payment. It answers what is holding each one back and keeps the conversation going, in your name, until they buy.
Trained on more than 3.5M real sales conversations.
Updated
The Status Quo
No Team Can Follow Up on Every Quote, Renewal and Missed Payment.
- 01
Quoted, Never Bought
A driver gets a price on your site, then checks a comparison site. Nobody follows up, and the quote expires.
- 02
Renewals Shopped on Price
The renewal arrives with a higher price. The driver shops around, and nobody explains what the cheaper policy leaves out.
- 03
Cancelled for a Missed Payment
A card fails and a letter goes out. The policy ends because nobody asked what went wrong.
The Model
It Finds the Real Reason and Answers It.
Renewals
It explains the new price and shows what a cheaper policy leaves out, without offering a discount.
Missed Payments
It asks what happened and sends the payment link before the policy ends.
In Practice
Answers Cover Questions While the Quote Is Open.
Drivers ask about cover one question at a time. The model answers from the add-ons you offer and suggests the one that fits.
What Happened
The driver has an open quote and asks about the windshield.
What Drivers Ask
does it cover a cracked windshield
The ModelGlass coverage pays for that, including resetting the cameras behind the windshield. Want it added?
how do i get around while its in the shop
The ModelRental reimbursement pays for a rental car while yours is in the shop. Want the price?
what if i break down
The ModelRoadside assistance covers a tow, a lockout, a flat tire or running out of fuel. Want it added?
its brand new, what if its totaled
The ModelNew car replacement pays for a brand-new car if yours is totaled. Want it added?
i still owe on the loan
The ModelLoan/lease payoff covers the gap between what you owe and what the car is worth. Want the price?
will my rate go up after an accident
The ModelAccident forgiveness keeps your rate the same after a qualifying accident. The link below shows the price with and without it.
Your Add-Ons
Add-on names match the wording your regulator approved. The model only offers what your product includes in each market and never pre-selects one.
How It Works
Your Team Decides How Much It Does on Its Own.
Your Team Approves Each Reply
The model drafts every reply. Your agent edits it if needed, and sends.
The Model Runs It on Its Own
Inside the rules you set, it handles the conversation and every follow-up.
- Licensed Agents
- Coverage advice, claims and complaints go to your licensed team, with the full conversation.
- Setup
- Our engineers connect your policy system and CRM. Your team approves the scripts, and you can be live within weeks.
The Results
What It Did for Auto Insurers.
Security and Privacy
Built for Insurance Regulation.
Consent
The model only contacts customers who agreed to hear from you, under TCPA in the US and PECR in the UK.
Opt-Out
A reply of "stop", in any wording, ends messages on every channel.
Quiet Hours
No messages at night, in the customer's local time.
Your Data
Data stays with you, every message is logged, and nothing is used for training. SOC 2 Type II report at trust.sellence.com.
The Pilot
A 2-Month Pilot on One Use Case.
- 01
Pick one use case: unfinished quotes, renewals or missed payments.
- 02
Half the customers get the model. Half stay as they are.
- 03
After 2 months, compare the number you already track.
- 04
The pilot rolls into a 12-month term.
Common Questions
What Auto Insurers Ask Us.
Does the model set or change prices?
No. Prices come from your pricing system. The model explains them and sends the link.
What happens when a customer asks about a claim?
The model hands the conversation to your licensed team, with the full history. The same goes for coverage advice and complaints.
Does it work with our systems?
Yes. It runs off events your policy system already sends, such as an unbought quote or a failed payment.
Where does customer data live?
With you. Names and contact details are masked before they reach the model, and nothing is used for training.
Can it sell add-ons like roadside assistance?
Yes, from the add-ons you offer, once it has answered the driver's question.
The Next Step
Choose Where to Start.
On a 30-minute call we look at your funnel, from quote to renewal, and pick where to start.